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IT Manager

Babylonstoren is looking for a talented, diligent, and dedicated Information Technology (IT) Manager to join the team.

Requirements

  • Bachelor's degree in information technology, computer science, information systems, or a related field. Equivalent experience will also be considered.
  • 2 – 5 years’ working experience in IT operations.
  • Fluent in Afrikaans and English.
  • Proven experience in leading and managing IT projects and rolling out IT infrastructures across various technologies.
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
  • Strong critical thinking and decision-making skills.
  • Excellent project management and prioritization skills.
  • Firm grasp on IT infrastructure and operations best practices.
  • Must be Office 365 Admin proficient.
  • Must be proficient in both Windows and Mac.
  • SharePoint Online experience.
  • Networking experience (Fortigate, Aruba).
  • Experience in managing RUCKUS Wi-Fi infrastructure.
  • MCSE/MCITP certification would be advantageous.
  • ITIL/ITSM certification would be advantageous.
  • Dell storage array experience would be a great advantage.
  • Experience in the hospitality environment would be advantageous.

Responsibilities

  • Lead IT projects, including the design and deployment of new IT systems and services.
  • Monitor performance of IT systems to determine cost and productivity levels, and to make recommendations for improving IT infrastructure.
  • Help define the IT infrastructure strategy, architecture, and processes.
  • Analyse business requirements by partnering with key stakeholders across the organisation to develop solutions for IT needs.
  • Assess vendors and develop test strategies for new hardware and software.
  • Troubleshoot hardware and software issues related to internal IT infrastructure.
  • Available on standby over weekends and after hours.
  • Proficient with Hyper-V or similar software.
  • Understand and able to manage multiple VM and related server requirements.
  • Ensure 99.99% uptime through DR solution and management.
  • Willing to assist with local IT support, user setup, and POS assistance.
  • Budget management and financial reporting.
  • Manage a small team.
  • Patch management.
  • 3CX management and administration.
  • Proficiency with virtualization technology (Hyper-V, VMWare).
  • Run backup software (Veeam).

Please send CV and salary expectation to [email protected].