This position offers an excellent opportunity to join the dynamic Babylonstoren team to create visuals and branding on various print and digital platforms. The role suits an innovative, problem-solving, and highly motivated individual who thrives in a fast-paced environment and can easily adapt to creative requests.

The position is based in Simondium (on site at Babylonstoren). Working as part of a high-performance and service-driven group that prides itself in attracting the finest talent, our environment is always buzzing with energy and smart, motivated people working on finding the best design solutions.

Requirements

• A relevant degree or certification in design or visual art.
• 5+ years of relevant work experience (web, digital and print).
• Extensive experience in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD) or similar software.
• A portfolio showcasing visual communication and storytelling through illustration, graphic design and typography.
• Extensive experience with the best practices required for design.
• Extensive experience with digital design work.
• A demonstrated passion for creative problem-solving via visual communication.
• Must be detail orientated.
• A team player with a can-do attitude, strong work ethic, high integrity, and a willingness to adapt and learn from constructive feedback.
• Excellent time-management skills.
• Must be fluent in English and Afrikaans.

Responsibilities

• Visualising, designing and developing engaging designs from concept to final deliverables for print and digital assets, including websites, social media, emails, and landing pages in a brand-compliant manner while helping expand creative possibilities.
• Conceptualise and create designs and printed materials such as packaging, labels, brochures, flyers, etc., integrating executive and stakeholder feedback into the final designs.
• Producing print ready files in litho, flexo and digital print runs.
• Work within a brand guidelines to maintain a consistent brand image
• Work closely with departments to effectively bring a brand message to life through design.
• Maintain brand consistency throughout all design projects.
• Adhere to brief deadlines.
• Proactively provide ideas and develop interactive designs reflecting the latest design trends.
• Attend meetings and campaign reviews to better understand design requirements and contribute to projects.
• Stay up to date with industry best practices.
• Strive to generate clear, innovative ideas and creative concepts.

Please send CV and an indication of your salary expectation to [email protected].

Babylonstoren has an exciting opportunity for someone who is passionate about maintenance, planning and organizing to become part of the Babylonstoren team!

Requirements

• Bachelor’s degree / BTech diploma in facility management or similar field or similar work experience.
• Grade 12 certificate
• Minimum 2 years’ experience in maintenance
• Fluent in Afrikaans and English
• Computer literate (Office, Excel, Word, Outlook, PowerPoint)
• Must have relevant Planned Maintenance Training
• Experience in the hospitality sector will be an advantage
• Strong communication skills
• Ability to multi-task
• Organizational and time management skills
• A valid driver’s license

Responsibilities

• Act as liaison between operations and maintenance
• To improve workforce productivity and work quality
• Eliminating potential delays through planning and coordination of labour, parts, material and equipment access.
• Responsible for maintenance of records and files essential to meaningful analysis and reporting of maintenance related matters
• Job knowledge for what needs to be done, required labour hours etc
• Coordinate equipment downtime
• Responsible for ongoing planned and yearly shut down maintenance.
• Assist with development of annual overhaul/shutdown schedules
• Assist with all administrative related tasks
• Maintain workshop (receiving and dispatch of stock to site)

Please send CV and salary expectation to [email protected].

Babylonstoren is looking for a Senior Food and Beverage Manager to be responsible for managing our Greenhouse Restaurant’s menu offering and for delivering an excellent guest experience.

Requirements

• Chef Degree/Diploma
• Proven food and beverage management experience
• Fluent in Afrikaans and English
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS Micros/Sage/PO systems)
• Ability to spot and resolve problems efficiently
• Flexibility with regard to working hours
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverage trends and best practices
• Ability to think out of the box and create a unique experience for guests
• Ability to manage staff and meet financial targets
• Guest-orientated and service-minded

Responsibilities

• Manage all Greenhouse F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Manage Greenhouse pop-up shop, Spice Garden, Healing Garden, workshops
• Preserve excellent levels of internal and external customer service
• Design and create menus, purchase goods and continuously make necessary improvements in line with farm and garden harvesting schedules and Babylonstoren’s look and feel
• Identify customer needs and respond proactively to all concerns
• Lead F&B team by attracting, recruiting, training and appraising talented staff

• Establish targets, KPIs, schedules, policies and procedures

  Please send CV and salary expectation to [email protected].

Babylonstoren, just outside Franschhoek, requires the services of a passionate restaurant manager to join the team.

Minimum requirements

• At least 3 years’ experience as restaurant manager
• Grade 12 is essential
• Relevant qualification
• Afrikaans and English speaking
• Must be available to work weekends/evenings as well as public holidays (hospitality hours)
• Own transport
• Client services experience is essential
• Able to work under pressure

Key functions

• Managing staff
• Liaise between FOH and BOH where needed
• Focus on best guest experience

Please send CV and salary expectation to [email protected].

Babylonstoren is looking for an exceptional Deputy Hotel GM who is passionate about managing all aspects of an hotel. The position also involves additional food and beverage duties. The ideal candidate is an experienced, professional, and driven individual with excellent interpersonal and administrative skills.

Requirements

• A hospitality degree.
• Fluent in Afrikaans and English
• Minimum of five years’ experience in the Food and Beverage Industry.
• Experience in managing more than one restaurant simultaneously will be advantageous.
• Good understanding of management principles and proven experience of working in the hotel industry.
• Excellent leadership skills, with the ability to assist in motivating and developing a hotel service team.
• Genuine desire to serve the needs of customers, with a strong personal responsibility for achieving customer satisfaction.
• Excellent analytical, interpersonal, organisational, and communication skills.
• Good conflict management and problem-solving skills.
• Integrity and honesty.
• Proven project management skills.
• Ability to work under pressure.

Responsibilities

• Assisting the Hotel GM to manage the overall day-to-day hotel operations, as well as the food and beverage outlets on the farm.
• Assist the Hotel GM to manage sales and marketing, housekeeping, front desk (including all reception and concierge staff and operations), food and beverage, Chef/kitchen, leisure, human resources, accounts, and other aspects as required.
• Adhere to agreed budgets and maintain applicable quality standards and records.
• Quality control of all aspects, including hygiene and health and safety.
• Meet your targets and those of the hotel as a whole.
• Contribute to the training and development of the hotel team.
• Adhere to statutory obligations and agreed-upon quality and best-practice guidelines.
• Train the hotel team to confidently resolve customer queries.
• Manage customers’ expectations, and deal with and resolve all queries.

Please send CV and salary expectation to [email protected].

Babylonstoren, just outside Franschhoek, has an exciting opportunity for a senior chef who is detail orientated and has a visual, simplistic style.

Minimum requirements

• Applicable qualification as chef will be to your advantage
• Minimum of five years’ experience as a senior chef
• Knowledge of taste and flavour combinations
• Skilled in visual presentation with an eye for detail
• Up to date with global food trends
• Good communication and interpersonal skills
• Afrikaans and English speaking
• Own transport

Responsibilities

• Mentoring, developing, and managing staff to prepare new, original dishes daily according to availability of fresh produce from the garden
• Stock management, price calculation and purchasing
• Optimisation of kitchen processes
• Maintaining safety standards

Please send CV with notice period and salary expectations to [email protected].

Babylonstoren has a terrific opportunity for a Food Buyer to join their dynamic team. The successful candidate will assist in expanding our food product offering; we’re looking for a solution-oriented, resourceful individual with experience in both fresh and long-life foods, supplier management and food procurement.
The ideal candidate must have natural leadership qualities, be able to work in a cross-functional team and take lead on their tasks and responsibilities. The role suits a highly motivated individual who thrives in a fast-paced environment and who can easily adapt to the changing market and organisational requirements.

Requirements

• A relevant commercial degree/diploma
• Minimum 5-8 years’ fresh food retail buying experience
• Previous experience in a procurement management role, with demonstrable results in complex buying within a fresh food manufacturing environment, are essential
• Fluent in Afrikaans and English, with excellent written and verbal communication skills
• Exceptional problem-solving and analytical skills
• Good planning and project management skills
• Strong financial buying and financial management skills, in particular cost make up, cost controlling, profit management and financial reporting capabilities
• Knowledge of logistics/warehousing, delivery systems and procedures, end-to-end supply chain process, and key influencing factors
• Entrepreneurial approach to initiating and co-ordinating innovative, viable product ranges for our customer target
• Strong customer and retail orientation
• Excellent computer skills in all facets of use as buying tool

Responsibilities

• Establish and implement a category strategy in line with a food strategy to deliver targets and grow customer base
• Identify, analyse and interpret lifestyle, industry, retail and food trends to establish a category strategy and an annual operating plan
• Play a leading and co-ordinating role within the product development and food technology teams to source, produce and buy food products in support of our food strategy
• Perform end-to-end commercial activities relevant to procurement of food products
• Identify, evaluate and manage suppliers through building and maintaining strong, sustainable relationships with both new and existing suppliers, whilst drawing on experience from the industry to optimise supply and profitability
• Manage supplier and farm supply production profit to achieve all KPI's
• Establish a supplier strategy that is long-term mutually beneficial, which supports and enables the delivery of the category and food strategies
• Prepare and review proposals, contracts and supplier agreements for retail and legal correctness, trading term compliance, price, and acceptability of items to specifications and competitiveness with market position
• Drive category profit targets in line with the Babylonstoren brand values
• Manage buying stock and losses in line with targets and category strategy
• Manage risk and procedures associated with food products
• Ability to actively review factors influencing trade such as economic climate, competitor activity, climatic changes, shopping habits, and customer trends, and implement tactical plans to meet demands and targets in line with the category strategy and Babylonstoren brand values

Please send your CV and salary expectation to [email protected].

Babylonstoren is currently looking for a highly skilled and experienced carpenter to join the maintenance team. You will work hand in hand with the maintenance team as well as operational staff on all woodworking projects. The main aim of this position will be to construct, install and repair wooden features and furniture in our five-star hotel and garden; meticulous attention to detail will be essential to maintain a top-class appearance. The preferred candidate must be well acquainted with all wood types (local and exotic) and understand the associated mechanics of the respective wood types. Upholding safety standards is a non-negotiable aspect of this position and a practical test during the interview process may be required to ensure that the candidate has sufficient and safe working knowledge of standard industry tools and equipment.

Requirements

• A completed National Senior Certificate qualification (matric / Grade 12)
• A completed carpentry apprenticeship
• 5-10 years’ woodworking experience
• Up-to-date knowledge of carpentry techniques and methods including joining, cornering, and mortising
• Detail orientated and accurate, with high standards when it comes to completed work
• Able to thrive in a high-pressure work environment
• Able to manage multiple projects simultaneously
• Focussed on maintaining a safe work environment

Responsibilities

• Build window frames, doors, staircases, shutters, frames and walkways
• Read and interpret drawings and sketches. Must also be innovative and able to make own rough drawings for illustration purposes
• Cut, shape and finish timber to precise sizes as required
• Accuracy when making measurements for optimising recovery when ordering materials
• Have a good understanding of blending wood to fit into surroundings and matching the finish of existing wooden structures
• Maintain a clean, neat and safe workshop
• Inspect existing woodwork and do regular maintenance as needed
• Comply with all company policies and procedures

Please send your CV and salary expectation to [email protected].

Babylonstoren’s Retail department has grown significantly, and we are looking for a dynamic Warehouse Assistant to join our team in Midrand, Johannesburg. You must be detail orientated with an energetic and positive attitude to complement the current company culture.

Requirements

• A National Senior Certificate qualification (Matric / Grade 12)
• Proven, relevant experience in warehousing
• Computer literate
• 2 – 3 years’ warehouse experience
• Valid driver’s license
• Valid forklift license
• Ability to multitask
• Available to work on weekends
• Fluent in Afrikaans and English, with exceptional writing and communication skills
• Experience in fresh produce will be advantageous

Responsibilities

• Stock receiving and dispatch process
• Quality checks at receiving
• Coordinating stock control operations in the warehouse
• Carrying out regular inventory audits
• Keeping track of stock supply and storages
• General warehouse maintenance

Please send your CV and salary expectation to [email protected].

Babylonstoren has an wonderful opportunity for an E-Commerce Projects Engineer to join its dynamic e-commerce team and help us grow and improve our operations. The ideal candidate is solution oriented with a passion for process improvement, operations and logistics in an e-commerce environment. This role suits a highly motivated individual who thrives in a fast-paced, exciting working culture and who can easily adapt to the changing market and organisational requirements. If you are passionate about your work to the point where it inspires others, this job is for you!

Requirements

• Bachelor's degree in engineering or a related field
• 0 – 3 years’ work experience
• Ability to work within multi-disciplinary projects and teams
• Excellent project management and supervision skills
• Excellent organisational, time management and decision-making skills
• Fluent in Afrikaans and English, with exceptional writing and communication skills
• The ability to execute and follow through
• Passion for operations and organisation performance, with a focus on processes optimisation

Responsibilities

• Initiate continuous improvement projects
• Execute process optimisation
• Business process mapping
• Implement lean management/process principles
• Assist with logistical, warehouse and stock management projects
• Prepare, schedule, coordinate, and monitor assigned engineering projects
• Liaise with projects’ various departments and stakeholders
• Operational cost monitoring
• Focus on sustainability
• Execute ad hoc assignments and tasks as required

Please send your CV and salary expectation to [email protected].

Babylonstoren is looking for an energetic, innovative individual to lead our creative team.

Requirements

• What matters most to us is the quality of the work you’ve done. Please share links to your portfolio, including any video material, websites, campaigns, etc. and describe your involvement/contributions so we can see for ourselves.
• A creative eye.
• The ability to lead teams.
• Experience in design and concept development, with a sense of beauty.
• Interest in current international trends.
• Fluent in English and Afrikaans, with good written and verbal communication skills.
• Digital native, understanding web design and practices.
• Experience of social media management.
• Flexible.
• Energetic, with the ability to work in a fast-paced environment.
• A focus on continuous improvement.

Roles and responsibilities

• Leading a team of 10 talented content creators, including photographers, designers, social media, copywriters, and PR.
• Fostering an environment where team members can collaborate and feel comfortable sharing ideas.
• Liaising with marketing, customer relations and salespeople to ensure consistency in brand messaging.
• Updating style guides.
• Working with the e-commerce marketing team, as well as content creators and stylists, to plan online campaigns around launches and key dates.
• Creating superb campaigns, with an emphasis on short videos and social media.
• Constantly improve our website and app to reflect our brand identity.
• The position is based at Babylonstoren, but also involves occasional international travel.

Please send your CV, including links to your own creative work, qualifications, a professional photo and salary expectation to [email protected].

This position offers a wonderful opportunity to join the dynamic Babylonstoren team to assist in expanding our food product offering. The ideal candidate is solution oriented with experience in fresh and long-life foods, supplier management, food safety and food quality assurance processes. The successful candidate must possess leadership qualities, be able to work in a cross-functional team and take ownership of the position’s responsibilities. The role suits a highly motivated individual who thrives in a fast-paced environment and who can easily adapt to changing market and organisational requirements. You must be passionate about your work to the point where it inspires others. An innovative mindset and an ability to adjust to change will deliver successful job outputs and resulting job satisfaction.

Technical requirements

• BSc Food Science or BTech Food Technology degree with 8-10 years’ experience (retail experience will be advantageous)
• Proven, relevant industry experience and knowledge across a wide range of products
• Understanding of high- and low-risk food processing and efficient segregation
• Understanding of cold chain management and critical control factors regarding maintenance of food products in optimum state
• Practical experience in and understanding of different food preparation stages and processes
• Knowledge of technical processes and principles, i.e. HACCP, GMP, root cause analysis, supply chain, raw materials, micro and listeria management
• Technical product knowledge, i.e. product characteristics, raw material sourcing, manufacturing processes, and quality and safety parameters
• Knowledge of packaging functionality and application
• Understanding of environmental management and sustainability

Desired competencies and skills

• A project management approach for the delivery of key projects
• Identify problems and implement effective solutions in collaboration with your supplier base
• Well versed in relevant legislation and ability to play an influencing role
• Team-player attitude with the ability to work effectively within a diverse team
• Confident and able to steer decisions and principles to protect brand values
• Excellence, high standards, and continuous improvement mindset
• Able to work effectively in a fast-paced, stressful environment
• Well-developed sensory skills, with diverse food experience and exposure
• Sound business acumen and judgment, with a problem-solving approach
• Exceptional project management, strategic development, and planning skills
• Networking and influencing skills
• Fluent in Afrikaans of English, with excellent verbal and written communication skills
• Assertive conflict handling skills
• Proactive, innovative, and entrepreneurial approach
• Flexible with an ability and willingness to travel
• Excellent computer skills in all facets of use as a technical tool

Key responsibilities:

• Maintaining brand integrity, product safety and risk mitigation
• Establish an innovative, safe, and technically led product plan and category strategy
• Develop products that are at the technological cutting edge, innovative, and high quality, which also adhere to Babylonstoren’s brand values of quality, freshness, innovation, inspiration, food safety and value
• Manage and monitor technical functions to meet the technical plan, product plan and ultimately the category strategy
• Technical communication and liaison with the buying team, suppliers, production facilities and Farm Shop
• Positively influence all contributing aspects of the supply chain to optimise quality and food safety
• Lead product and process audits, including the formulation of specifications
• Quality monitoring and reporting
• Provide technical input into category, technical and supplier strategies and ensure effective implementation
• Develop packaging that conform to legislation, correct nutritional information, and date marking/coding
• Supplier sourcing and approval based on basic hygiene and risk management
• Shelf-life assessment and implementation
• Ensure supplier and farm supply production efficiencies and quality management
• Source and approve raw material according to specifications and allergen management guidelines
• Troubleshoot quality issues and perform route cause analyses
• Uphold international standards for food manufacturing and processing, using cutting-edge equipment and processing technology knowledge and experience

Please send your CV and salary expectation to [email protected].

This is a wonderful opportunity to join Babylonstoren’s dynamic e-commerce team! The successful candidate will help us grow and improve our operations; you must be solution oriented with experience in process improvement, operations or logistics, ideally within an e-commerce environment. This role suits a highly motivated individual who thrives in a fast-paced, exciting environment and who can easily adapt to changing market and organisational requirements. If you are passionate about your work to the point where it inspires others, this position is for you!

Requirements – technical skills and competencies

• Relevant tertiary qualification (e.g. Supply Chain Management, Logistics or Engineering)
• At least five years’ work experience
• Organisational and people management experience within a fast-moving operational environment
• Experience within a complex warehousing or FMCG environment
• Demonstrate a target-oriented and performance-driven attitude
• Attention to detail
• Fluent in Afrikaans and English, with exceptional written and verbal communication skills
• A creative approach to dealing with day-to-day challenges and a strong sense of ambition to solve issues and reach targets

Responsibilities

• Execute and manage routine logistics and daily fulfilment operations
• Oversee the inbound, storage, picking and packing, and outbound processes
• Oversee inventory
• Manage staff and team performance
• Analyse supply chain data and performance, ensuring efficiency
• Plan and schedule relevant operational activities
• Drive continuous improvement projects with management
• Monitor product quality and cold chain throughout supply chain
• Implement effective delivery-service measures to ensure we continually satisfy our customers

Please send your CV and salary expectation to [email protected].

Babylonstoren’s warehouse in Johannesburg has grown significantly, and we are looking for a dynamic Warehouse Inbound Supervisor to join our team. You must be detail orientated with an energetic and positive attitude to complement the current company culture.

Requirements

• A completed National Senior Certificate qualification (matric / Grade 12)
• Proven, relevant experience in warehousing / supply chain / logistics
• Computer literate (MS Office, Sage, handheld devices)
• 3+ years warehouse and/or logistics experience (FMCG experience would be advantageous)
• Valid driver’s license
• Good interpersonal skills, with the ability to foster relationships with external and internal stakeholders
• Superior planning ability
• Exceptional leadership skills
• Strong attention to detail
• Ability to work under pressure
• Good self-management practices
• Strong achievement orientation
• Ability to adapt to and implement change effectively
• Available to work on weekends
• Fluent in Afrikaans and English, with exceptional writing and communication skills

Responsibilities

• Following and implementing stock receiving processes
• Quality and quantity checks at receiving, including clear communication on any deviations and timely corrections done
• Coordinating stock control operations in the warehouse whilst ensuring accurate inventory
• Managing produce according to FEFO principles
• Reducing waste by ensuring optimal stock levels
• Carrying out regular inventory audits
• Keeping track of stock supply and shortages
• General warehouse maintenance
• Ensure and maintain a safe warehouse operation whilst driving awareness and compliance

Please send your CV and salary expectation to [email protected].

Babylonstoren’s warehouse in Johannesburg has grown significantly, and we are looking for a dynamic Warehouse Outbound Supervisor to join our team. You must be detail orientated with an energetic and positive attitude to complement the current company culture.

Requirements

• A completed National Senior Certificate qualification (matric / Grade 12)
• Proven, relevant experience in warehousing / supply chain / logistics
• Computer literate (MS Office, Sage, handheld devices)
• 3+ years warehouse and/or logistics experience (FMCG experience would be advantageous)
• Valid driver’s license
• Good interpersonal skills, with the ability to foster relationships with external and internal stakeholders
• Superior planning ability
• Exceptional leadership skills
• Strong attention to detail
• Ability to work under pressure
• Good self-management practices
• Strong achievement orientation
• Ability to adapt to and implement change effectively
• Available to work on weekends
• Fluent in Afrikaans and English, with exceptional writing and communication skills

Responsibilities

• Following and implementing stock dispatch processes
• Quality and quantity checks at despatch including clear communication on any deviations and timely corrections done
• Managing distribution activities (route planning, vehicle maintenance, driver management)
• Fleet management
• Assist with order management and courier dispatch processes
• Return logistics
• Carrying out regular inventory audits
• Coordinating stock control operations in the warehouse whilst ensuring accurate inventory
• General warehouse maintenance
• Ensure and maintain a safe warehouse operation whilst driving awareness and compliance

Please send your CV and salary expectation to [email protected].

Over-Amstel, situated close to Amsterdam, has an exciting opportunity for a General Manager. This role includes overseeing guest rooms, a restaurant, deli, bakery, cheesery and a kitchen garden.

Requirements

• A qualification in operations management, business management or hospitality
• Relevant experience in restaurant management, food production and deli’s
• Excellent verbal and written communication skills, as well as presentation skills
• Ability to manage a team and take responsibility for general management
• Experience of financial management would be beneficial
• Enthusiasm and the ability to maintain high standards, also whilst working under pressure
• A passion for healthy food
• An interest in Dutch history

Responsibilities

• Building and leading a team
• Managing the team’s performance
• Developing business models to support the company’s financial objectives
• Defining long-term goals and developing clear implementation plans
• Anticipating guests’ needs and developing solutions to meet those needs
• Successfully leading a team whilst focussing on employee strengths and positioning them in teams accordingly
• Managing suppliers
• Planning and managing the company’s performance, operations and budget

Kindly send your CV, including a recent professional head-and-shoulders photograph, current address, and salary expectation, to [email protected].

Babylonstoren has an exciting opportunity for a passionate individual to direct a team of historical interpreters performing specialist activities. Our ideal candidate has a love for history, exceptional people skills, knowledge of working with animals, as well as hands-on knowledge of traditional crafts such as woodwork, blacksmithing and milling.

The successful candidate will oversee the recruitment, training and management of a team of interpreters who will be demonstrating traditional, historical crafts to the public at a tourism site called Soetmelksvlei. Soetmelksvlei will be a living history museum where life on a Boland farm in the late 19th century will come alive through activities and demonstrations by costumed interpreters.

Requirements

• Experience in an educational context teaching woodwork, metalwork, animal husbandry or similar subjects.
• Experience managing a small team.
• Formal or informal training in traditional, historical crafts such as woodwork, blacksmithing, leatherwork, milling or similar subjects.
• Experience working with farm animals, whether formally or informally.
• Fluent in both written and verbal Afrikaans and English.
• Exceptional people skills – both public-facing in a hospitality context and working within a small team internally. Previous experience in a hospitality or tourism context would be beneficial.
• Reliable and well-organised.
• A pro-active, problem-solver attitude is crucial.

Responsibilities

• Recruit a team of interpreters to demonstrate traditional, historical crafts in a variety of subjects.
• Arrange for the training and apprenticeships of interpreters to learn the necessary specialist skills required for historical demonstrations.
• Manage the team of hosts (including shift management, some HR admin) and oversee daily operations of activities on the site.
• General administration regarding activity management on the site, including liaising with the maintenance and gardening teams, as well as the retail team regarding on-site production of items for sale.

Please send your CV (including contactable references) and a covering letter to [email protected].

About the job

We’re looking for a Head of Engineering who is also an actively contributing Software Engineer (Typescript) based in Cape Town to join our growing technology team at Candide. Candide builds innovative digital products and platforms for Babylonstoren, The Newt in Somerset (United Kingdom) and seven other premium hospitality businesses in South Africa, The United Kingdom, Italy, The Netherlands, Greece, and elsewhere. We’re a fast-growing company looking for smart, innovative, autonomous and creative people to join us! The ideal candidate for this position has an inspiring passion for their craft, constantly exploring, learning, and improving their skills. This is a senior position, so we expect you to hit the ground running, managing teams and producing solid, high-quality code from day one. Ideally, you will have at least 10 - 15 years’ work experience.

The role You will initially join our team to assist in managing technical leads and senior software engineers, revamping our world-first Commerce Engine, and driving our clients’ growth. You will eventually collaborate with our UK branch to improve our mobile apps and other projects. The work will be incredibly varied. You will be expected to work on all aspects of our technology stack, from APIs, databases, deployments, services, third-party integrations and customer-facing front-ends. You will lead and grow a team of engineers to produce world-class products. Helping Candide deliver these projects will mean that you might travel and work on site with clients in South Africa, the UK, Italy, The Netherlands, and other destinations to see how well our systems endure real-world stresses.

Our technology Our entire stack is written in TypeScript. The front-end apps use Angular and React Native, backed by a GraphQL API. We have a growing number of microservices written in Node.js, running serverless in Google Cloud Platform. We use RDBMS stores by default and other services (e.g. ElasticSearch and Redis) where relevant. As much as possible, our infrastructure is defined using Terraform. We use Gitlab for continuous integration and deployment, taking advantage of feature branch deployments to verify behaviour and promoting to production several times a day. We like types and tests to help us produce working and maintainable code, using immutability and pure functions where practical. Our focus on continuous integration and delivery allows us to rapidly iterate, deploying new versions of our services multiple times each day.

Our robust testing and monitoring allow for stress-free deployments and discovering, debugging and fixing problems. We use GCP’s tools to monitor logs, create alerts, visualise metrics and analyse request traces across our microservices. We have automated smoke tests that run against production in addition to the tests in CI.

What we’re looking for We’re looking for leaders and engineers who are excellent communicators and thus can empathise and translate requirements into actionable backlog items. In addition, a learning mindset is essential since we regularly encounter new problems that we have no idea how to solve. Our daily goal is to uncover the crux of an issue and then own it until a resolution is reached.

We want to hear from you if you have:

• A history of effective technology team leadership with references
• Strong full-stack development experience using TypeScript and Node.js
• Strong Angular and/or React skillset
• Significant experience designing, implementing and running large web applications
• Expert knowledge of microservices and a DevOps culture
• Full appreciation for automated testing, CI and CD
• Bonus: Experience with iOS or Android and React Native

Note: We encourage you to apply if you have any experience or interest in the list below.

Commerce Platform Stack (currently):

• TypeScript
• NestJS / Express (with Mikro-ORM, GraphQL)
• Angular (with Angular Material, NGXS, Apollo GraphQL)
• GCP (CloudSQL - MySQL, Redis, CloudRun, Stackdriver, etc.)
• GitLab (source code, CI/CD)
• Jira / Confluence (documentation, sprint planning)
• CloudFlare (DNS, CDN)
• Cloudinary (Image and video CDN and transformation)
• Terraform (infrastructure as code)

What you’ll get from us

• Hybrid working (we get together at least twice each week in our brand-new offices)
• Daily catered lunch
• Access to the new recreation centre, gym, swimming pool (heated), and studios at Babylonstoren
• A night’s stay, dinner and breakfast at Babylonstoren for you and your partner
• Your choice of equipment
• Training budget for whatever you need to do your job more effectively
• Flexible working hours (core hours 10 am – 4 pm)
• Anonymous mental health support; if you need it, we want to help you
• Quarterly socials and team building
• International travel and/or visa sponsorship for the UK after two years
• Significant discounts at Babylonstoren, The Newt in Somerset, and other estates worldwide (e.g. 50% off hotel stay, 30% off spa, wine, products, and everything else)

Application process

A successful application typically involves: - A short phone/Zoom introductory interview with a possible paired programming exercise - An on-site interview at one of our offices with a few engineers - A standard psychometric evaluation, either on site or virtually

How to apply

• Please email your CV and any other supporting information to [email protected].

This year-long internship (12 months) offers a great opportunity for a graduate to join the dynamic food production team at Babylonstoren, to help us grow and improve our production capabilities. This role suits a highly motivated individual who thrives in a fast-paced, exciting environment and who will easily adapt to changing markets and organisational requirements. You must be positive and passionate about your work to the point where it inspires others. A passion for production, efficiency and management plus strong attention to detail are essential to succeed in this position.

Requirements

• Relevant tertiary qualification in animal science, food production, food engineering or food science.
• Keen understanding of numbers and stock management will be advantageous.
• Keen interest in food production, specifically meat production.
• Display the ability to manage projects.
• Creative approach to day-to-day challenges and a strong sense of ambition to solving issues and achieving targets.
• Fluent in Afrikaans and English, with exceptional writing and communication skills.
• FMCG knowledge would be advantageous.

Responsibilities

• Support the meat production team with operational functions including, but not limited to, supply chain, inventory, production, forecasting, quality, food safety, production process, maintenance, and external supplier management.
• Support the meat production team in planning and managing operational projects.
• Assist in the drive of continuous improvement, food safety, growth, and upscaling.
• Ensure exceptional quality and timely production of all products.
• Support the meat production team in new product development and roll out of new products in the facility.
• Assist in writing SOP’s, specifications and food safety management documentation.
• Ensure that the company culture is upheld.

Please send your CV to [email protected].

About the job We’re looking for all-rounder Senior Software Engineers (Typescript) based in Cape Town to join our growing technology team at Candide. Candide builds innovative digital products and platforms for Babylonstoren, The Newt in Somerset and seven other premium hospitality businesses in South Africa, The UK, Italy, The Netherlands, Greece, and elsewhere.

We are looking for candidates with a real passion for their craft and constantly exploring, learning, and improving their skills. We’re a fast-growing company looking for smart, innovative, autonomous, and creative people to join us! This is a senior position, so we expect you to hit the ground running, producing solid, high-quality code from day one. Ideally, you will have at least 5 - 10 years of work experience.

The role You will initially be joining our team to assist in revamping our world-first Commerce Engine and driving our client’s growth before collaborating with our UK branch to improve a series of mobile apps and other projects. The work will be incredibly varied. You will be expected to work on all aspects of our technology stack, from apis, databases, deployments, services, third-party integrations and customer-facing front-ends. Helping Candide deliver these projects will mean you might travel and work on-site with clients in South Africa, the UK, Italy, The Netherlands and other destinations to see how well our systems stand up to real-world stresses.

Our technology Our entire stack is written in TypeScript. The front-end apps use Angular and React Native, backed by a GraphQL API. We have a growing number of microservices written in Node.js, running serverless in Google Cloud Platform. We use RDBMS stores by default and other services (e.g. ElasticSearch and Redis) where relevant. As much as possible, our infrastructure is defined using Terraform. We use Gitlab for continuous integration and deployment, taking advantage of feature branch deployments to verify behaviour and promoting to production several times a day. We like types and tests to help us produce working and maintainable code, using immutability and pure functions where practical. Our focus on continuous integration and continuous delivery allows us to rapidly iterate, deploying new versions of our services many times each day. Our robust testing and monitoring allow for stress-free deployments and discovering, debugging and fixing problems. We use GCP’s tools to monitor logs, create alerts, visualise metrics and analyse request traces across our microservices. We have automated smoke tests that run against production in addition to the tests in CI.

What we’re looking for We’re looking for engineers who are good communicators and thus can empathise and translate requirements into actionable backlog items. In addition, a learning mindset is essential since we regularly encounter new problems we have no idea how to solve. Finding out what the crux of an issue is and then owning it until resolution is reached is our everyday.

We want to hear from you if you have:

• Strong full-stack development experience using TypeScript and Node.js
• Good Angular and/or React skillset
• Experience designing, implementing and running large web applications
• Experience with SQL databases
• Familiarity with microservices and a DevOps culture
• Appreciation for automated testing, CI and CD
• Bonus: Experience with iOS or Android and React Native Note: We encourage you to apply if you have any experience or interest in the below.

Commerce Platform Stack (currently):

• TypeScript
• NestJS / Express (with Mikro-ORM, GraphQL)
• Angular (with Angular Material, NGXS, Apollo GraphQL)
• GCP (CloudSQL - MySQL, Redis, CloudRun, Stackdriver, etc.)
• GitLab (source code, CI/CD)
• Jira / Confluence (documentation, sprint planning)
• CloudFlare (DNS, CDN)
• Cloudinary (Image and video CDN and transformation)
• Terraform (infrastucture as code)

What you’ll get from us

• Hybrid working (we get together at least twice in our brand-new offices each week)
• Daily catered lunch
• Access to new Recreation Centre, Gym, Swimming Pool (heated), Studios at Babylonstoren
• A nights stay, dinner and breakfast @ Babylonstoren for you and your partner
• Your choice of equipment
• Training budget for whatever you need to do your job more effectively
• Flexible working hours (core hours 10 am - 4 pm)
• Anonymous mental health support. If you need it, we want to help you
• Quarterly socials and team building.
• International travel and/or visa sponsorship for the UK after 2 years.
• Significant discounts at Babylonstoren, The Newt in Somerset, and other estates worldwide (e.g. 50% off hotel stay, 30% off spa, wine, products, and everything else).

Application process

A successful application typically involves: - A short phone/zoom introductory interview with a possible paired programming exercise. - An on-site interview at one of our offices with a few engineers. - A standard psychometric evaluation, either onsite or virtual.

How to apply

Please email your CV and any other supporting information to [email protected].

Babylonstoren offers an exciting opportunity for a highly talented, driven and passionate Senior Financial Accountant to join the e-commerce team.

Requirements:

• BCom (Accounting) or similar degree
• Completed SAIPA / SAICA articles
• 2 – 5 years post-article experience
• Fluent in Afrikaans and English
• Up to date IFRS knowledge
• Experience in financial accounting and monthly management reporting
• Experience of contributing to successful culture change and new ways of working
• Experience of working within a project team, ensuring that delivery targets are met timeously and within budget
• Ability to see the wider picture and implications, whilst maintaining an eye for detail
• Ability to focus on achieving key objectives to timescale
• Strong numeric, analytical and statistical competency
• Advanced MS Excel skills
• Working knowledge of ERP and WMS applications and processing
• Working knowledge of SQL
• Excellent presentation skills
• Ability to work independently and take initiative
• Ability to analyse and resolve complex problems
• Ability to work as a member of a team
• Strong business administration skills
• Time management skills and ability to prioritise

Responsibilities:

• Prepare month-end reconciliations, journal entries and schedules
• Take ownership of the trial balance, ensuring accuracy of accounts
• Prepare monthly management pack reports for business units including comparisons between budget and actual with explanations for significant variations between actuals and budget
• Prepare management accounting information on costings, margins and overheads
• Support the development, standardisation and implementation of new financial systems and processes to reflect best practice and to ensure efficient and quality financial information
• Maintain FAR
• Ensure that suitable internal controls are in place
• Assist with business units’ budget preparation
• Prepare audit support schedules for year-end audit
• Oversee all debtors and creditors
• Assist in training staff to implement new processes or procedures
• Assist with ad hoc financial requirements
• Support the Head of Finance in advising on various accounting matters

Please send your CV and salary expectation to [email protected].

About Candide Candide is a technology, data, and services company. Its mandate is to consolidate all technology and data assets across our privately-held hospitality group of companies – Babylonstoren (Cape Winelands, South Africa), The Newt in Somerset (Somerset, UK), Vignamaggio (Tuscany, Italy) and other sister estates in Europe. The team’s current responsibilities include technology, product and digital design services, software engineering, data management, warehousing, data analysis and reporting, website development, app development, and supporting hospitality platforms and technology. Our international team is based in Paarl, South Africa (at Babylonstoren), in Somerset, UK (at The Newt in Somerset), and at offices in Bristol, UK.

The role You will join an established data team consisting of data analysts, customer relationship management (CRM) administrators, and engineers. The data team has built a solid foundation of data management and reporting of e-commerce sales, CRM, marketing, and hospitality bookings. The team will now expand its services to include financial data management and reporting. We are looking for a database expert to develop optimal data management solution designs for our estates.

Key Responsibilities

• Design, implement, and maintain financial enterprise resource planning (ERP) and operational system databases according to best practices.
• Manage data to support reporting functions through the use of MS SQL Server, My SQL, BigQuery, Power BI, Tableau, and similar tools.
• Set up aggregated tables and views for data analysts and finance teams to build reports from.
• Optimise performance and reliability of databases to provide fast query responses.
• Manage database security and user permission setup.
• Focus on increasing levels of automation and self-service of business users.
• Maintain close collaboration with suppliers, IT teams, and data analysts to implement quality solutions.
• Provide documentation, technical specifications and training where required.

Our technology

• ERP system: Sage X3
• Point-of-Sale system: Oracle Micros Simphony
• Data warehouse: BigQuery and on-site servers
• Data reporting and visualisation: Tableau, Microsoft PowerBI and Google Looker Studio
• CRM: Hubspot

What we’re looking for: Core skills and experience

• Expert-level understanding of relational databases, SQL and query optimisations
• Expertise in database technologies and architecture
• Strong analytical and data wrangling skills
• Sound knowledge of data security
• Comfortable dealing with ambiguity and ability to work independently
• Solution-oriented mindset
• Adaptable to agile ways of working

Desirable skills and experience

• Experience working with Sage X3 or similar ERP systems
• A degree or diploma in computer science or related technical field
• At least five years’ professional experience in a database engineering role

What you’ll get from us

• Hybrid working (we get together at least twice each week in our brand-new offices)
• Daily catered lunch
• Access to a new recreation centre, gym, swimming pool (heated), and studios at Babylonstoren
• A night’s stay, dinner, and breakfast at Babylonstoren for you and your partner
• Your choice of equipment
• Training budget for whatever you need to do your job more effectively
• Flexible working hours (core hours 10 am - 4pm)
• Anonymous mental health support; if you need it, we want to help you
• Quarterly socials and team building
• International travel and/or visa sponsorship for the UK after two years
• Significant discounts at Babylonstoren, The Newt in Somerset, and other estates worldwide (e.g. 50% off hotel stay, 30% off spa, wine, products, and everything else)

How to apply

Please email your CV and any other supporting information to [email protected].

About Candide Candide is a technology, data, and services company. Its mandate is to consolidate all technology and data assets across our privately-held hospitality group of companies – Babylonstoren (Cape Winelands, South Africa), The Newt in Somerset (Somerset, UK), Vignamaggio (Tuscany, Italy) and other sister estates in Europe. The team’s current responsibilities include technology, product and digital design services, software engineering, data management, warehousing, data analysis and reporting, website development, app development, and supporting hospitality platforms and technology. Our international team is based in Paarl, South Africa (at Babylonstoren), in Somerset, UK (at The Newt in Somerset), and at offices in Bristol, UK.

The role You will join an established data team consisting of data analysts, customer relationship management (CRM) administrators, and engineers. The data team has built a solid foundation of data management and reporting of e-commerce sales, CRM, marketing, and hospitality bookings. The team will now expand its services to include financial reporting and analysis. We are looking for a reporting wizard to build financial reports based on best practices for the entire group of estates. This will require close collaboration with each estate’s finance departments.

Key Responsibilities

• Design, build and maintain standard financial and operational reports combining Sage X3, Micros Simphony, e-commerce databases, and other system sources.
• Build and automate reports and dashboards for various business users based on specific requirements.
• Manage new report requests from start to end. This will include gathering business requirements, designing, building and rolling out reports, and training users.
• Compile ad hoc views and data deep dives to answer specific business questions.
• Identify opportunities and make recommendations to business areas by interpreting data and making comparative analyses.
• Provide documentation, technical specifications, and training where required.

Our technology

• ERP system: Sage X3
• Point-of-Sale system: Oracle Micros Simphony
• Data warehouse: BigQuery
• Data reporting and visualisation: Tableau, Microsoft PowerBI and Google Looker Studio
• CRM: Hubspot

What we’re looking for

Core skills and experience

• Extensive reporting experience with a BI tool, e.g., Tableau, Power BI, Data Studio
• Strong analytical and data-wrangling skills
• Excellent interpersonal skills, including exceptional written and verbal communication skills
• Comfortable dealing with ambiguity and ability to work independently
• Attention to detail
• Adaptable to agile ways of working

Desirable skills and experience

• Experience in financial services or the banking sector, or well-versed in working with financial data
• Experience working with Sage X3 or similar ERP systems

Qualifications and work experience

• A degree in data analysis, finance, or relevant fields
• At least five years’ professional experience

What you’ll get from us

• Hybrid working (we get together at least twice each week in our brand-new offices)
• Daily catered lunch
• Access to a new recreation centre, gym, swimming pool (heated), and studios at Babylonstoren
• A night’s stay, dinner, and breakfast at Babylonstoren for you and your partner
• Your choice of equipment
• Training budget for whatever you need to do your job more effectively
• Flexible working hours (core hours 10 am - 4pm)
• Anonymous mental health support; if you need it, we want to help you
• Quarterly socials and team building
• International travel and/or visa sponsorship for the UK after two years
• Significant discounts at Babylonstoren, The Newt in Somerset, and other estates worldwide (e.g. 50% off hotel stay, 30% off spa, wine, products, and everything else).

How to apply

Please email your CV and any other supporting information to [email protected].

Paid, six-months long internship opportunity. Are you someone that knows the difference between TikTok, a reel and BeReal? We are looking for a self-motivated social media intern to join our team; someone with an eye for aesthetics and detail, and who eats, sleeps and breathes all things social media. The successful candidate will work closely with the social media manager and support social media publishing, administrative tasks and community management.

Requirements

• A qualification in marketing, media or relevant field.
• Excellent written and verbal communication skills in English and Afrikaans.
• Individual who takes initiative, with a drive to go the extra mile and deliver on tasks to the best of their ability.
• Own computer and transport.
• An understanding of different social media channels, especially Instagram, Facebook and/or TikTok, and their features.
• Previous experience in managing social media accounts.
• Willingness to respond to followers’ comments and questions after hours.
• Familiarity with social publishing tools, and photography/videography editing tools would be advantageous.

Responsibilities

• Support the creation of content (captions, images, stories and short videos) for social channels including Instagram, TikTok, Facebook, Twitter and Pinterest.
• Respond to comments and queries and engage with the Babylonstoren community across Instagram, Facebook, Twitter, TikTok and TripAdvisor in a professional and timely manner.
• Escalate queries to customer service or relevant department as needed.
• Assist with day-to-day administrative duties.
• Stay up to date with social media trends and assist the team with monthly reporting.

Please send your CV and salary expectation to [email protected].

Babylonstoren has an exciting opportunity for an IT technician to support day-to-day operational tasks regarding hardware and software systems.

Requirements

• MCSE/MCITP certification
• IT qualification or professional experience with hardware and software
• At least 3 – 5 years’ experience in an IT environment
• Proven ability to maintain technological hardware
• AD experience
• Hyper-V experience
• Microsoft Office 365 experience and certification
• Experience with Microsoft Office servers
• Experience with Micros, Symphony and Opera POS would be advantageous
• Apple training or experience would be advantageous
• Fluent in Afrikaans and English
• Hardworking and flexible

Key functions

• Maintaining operational IT systems
• Communicating and liaising with software and hardware suppliers
• Managing IT stock
• Providing assistance with POS, sound systems and media
• Continuously updating software
• Saving costs on IT equipment
• Training staff
• Available after hours for emergency callouts (every second week and over weekends)

Please send your CV and salary expectation to [email protected].

The Emily Hobhouse Museum to be opened in St Ives, Cornwall (UK), has an exciting opportunity for a General Manager. The role includes overseeing the museum experience, kitchen garden and restaurant.

Requirements

• A qualification in museum (or similar) management, business or hospitality
• Interest in South African history
• Relevant experience in guest facilities, restaurant management or food production
• Excellent verbal and written communication skills, also presentation skills
• Fluent in English and Afrikaans
• Ability to manage a team
• Some experience of financial management
• Enthusiasm and the ability to maintain high standards under pressure

Responsibilities

• Building and leading a team of museum personnel across various departments (exhibitions, restaurant, garden, maintenance)
• Creating a pleasant guest experience
• Upkeep of museum installations, some technically advanced
• Management of restaurant team
• Managing site maintenance, including gardens
• Defining long-term goals, developing business models, and implementing them
• Building on employee strengths
• Managing suppliers and community relations
• Running the museum’s operations and budget

Package

• A competitive package
• Accommodation on site
• International travel
• Commencement: 1 May 2023

Kindly send your CV, including a recent photograph, current address, motivation for applying and salary expectation to [email protected].

Babylonstoren’s Warehouse in Midrand, has an exciting opportunity for a Picker & Packer to join the e-commerce team.

Experience, qualifications, and skills

• A completed National Senior Certificate qualification (matric / Grade 12)
• Experience with handling and packing of fresh produce
• Knowledge of the food and beverage industry will be advantageous
• Fluent in Afrikaans and English, with good communication skills
• A team-player attitude
• Detail orientated
• Ability to work neatly
• Reliable individual with sober habits

Responsibilities

• Picking and packing orders for delivery
• Wrapping gift sets
• Performing quality checks when required by the supervisor
• Minimise packing errors
• Availability to work on weekends, public holidays, and overtime

Please send your CV and salary expectation to [email protected].

Babylonstoren’s e-commerce division has grown exponentially over the last few years. Our environment is fast-paced, innovative and performance driven, and we are hyper focussed on customer experience, which drives every decision, process and task. We are looking for a dynamic Inbound Manager to join our team in the Midrand warehouse. The ideal candidate for this position is self-driven, has a keen eye for detail, takes initiative, and has the self-confidence to make decisions and escalate matters when necessary. You must be quality focussed and solution oriented with experience in processes, warehousing, supply chain and/or logistics, ideally within an e-commerce environment. This role suits a highly motivated individual who thrives in a fast-paced, exciting environment and who can easily adapt to changing market and organisational requirements. A passion for process, efficiency, and product quality, with strong attention to detail and project management skills, are essential to succeed in this position. You will be required to manage a small to medium warehouse staff team.

Requirements

• Relevant tertiary qualification (e.g. supply chain management, logistics, engineering, project management).
• At least three years’ experience in production, supply chain, logistics and/or e-commerce.
• Experience in people management.
• Demonstrate a target-oriented and performance-driven attitude.
• Possess the ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure, whilst maintaining attention to detail and quality.
• Ability to adapt to and implement change effectively.
• High energy levels.
• Fluent in Afrikaans and English, with exceptional writing and communication skills.
• A creative approach to day-to-day challenges and a strong sense of ambition.

Responsibilities

• Oversee the stock inbound process of daily operations.
• Receive fresh produce, frozen, ambient stock and packaging materials.
• Perform incoming inspections on all items.
• Monitor product quality and cold chain throughout the inbound process.
• Oversee storage and warehousing.
• Coordinate stock control operations, ensuring FEFO principles and accurate inventory.
• Stock waste management.
• Enforce basic food hygiene and safety measures.
• Ensure timely replenishment of fine picking stock.
• Manage the warehouse team and inbound drivers.
• Liaise with the procurement team.
• Develop and implement standard operating procedures.
• Drive continuous improvement.

Please send your CV and salary expectation to [email protected].

If you are passionate about Maths, child development and helping learners reach their full potential, this position at Babylonstoren’s Aftercare Centre might be just for you.

Requirements

• Qualified in Maths
• Afrikaans and English speaking
• Must be available to work Monday to Thursday 14h00–18h00
• Must be willing to help Grade 1 to Grade 12 learners with homework and homeschooling
• Goal orientated, patient and enthusiastic about working with learners
• Licence and PDP: Code 8
• Own transport

Responsibilities

• Giving extra maths exercises when learners are struggling with sums
• Doing maths projects with learners during school holidays
• Helping junior learners with maths assignments

Please send your CV and salary expectation to [email protected].

Babylonstoren is looking for a yoga and/or Pilates instructor who is interested in developing these activities for hotel visitors on our farm. The ideal candidate is inviting and mindful, with excellent interpersonal skills, and has the ability to develop workout routines that are responsive to the environment and natural setting, and accessible to guests and visitors with varying fitness and activity levels. Come join our growing team if you are fit and enjoy hosting transformative exercise routines in a beautiful environment.

Requirements

• Yoga certification with Yoga Alliance.
• Certification as a Pilates instructor would be advantageous but is not a requirement.
• CPR/First Aid certification.
• Preference will be given to applicants with education or experience in the health and fitness industry.
• Knowledge of mindful meditation.
• Ability to work outside regular office hours, on weekends, and public holidays, as needed.
• Ability to work in a team sharing different tourism activities related to our garden and farm.

Responsibilities

• Develop an inclusive yoga and/or Pilates and mindful meditation offering for Babylonstoren that is responsive to the changing environment and natural setting.
• Conduct and lead yoga and/or Pilates and mindful meditation classes for hotel guests and Babylonstoren staff.
• Demonstrate practice and techniques.
• Motivate guests.
• Participate in a team environment offering a diverse range of tourist activities.

Please send your CV and salary expectation to [email protected].

Babylonstoren has an exciting opportunity for a professional and passionate junior marketing assistant to join the cellar team!

Requirements

• A completed National Senior Certificate qualification (matric / Grade 12)
• Fluent in Afrikaans and English
• Must be willing to work over weekends as needed at promotions, functions, activations, etc.
• Available to travel locally
• Must have own transport and a valid driver’s licence
• Good interpersonal skills
• Strong administrative skills

Responsibilities

• Service existing clients: packing isles, merchandising, ensuring that prices are correct, and taking orders for wine, olive products, bitterlekker, balsamic vinegar, tea, etc.
• Basic administrative tasks
• Report to lead marketers
• Route planning, and must travel daily to visit clients

The offer includes a basic salary and a percentage commission on direct sales. Please send your CV and salary expectation to [email protected].

Babylonstoren has an exciting opportunity for a professional and passionate junior marketing assistant to join the cellar team!

Requirements

• A completed National Senior Certificate qualification (matric / Grade 12)
• Fluent in Afrikaans and English
• Must be willing to work over weekends as needed at promotions, functions, activations, etc.
• Available to travel locally
• Must have own transport and a valid driver’s licence
• Good interpersonal skills
• Strong administrative skills

Responsibilities

• Service existing clients: packing isles, merchandising, ensuring that prices are correct, and taking orders for wine, olive products, bitterlekker, balsamic vinegar, tea, etc.
• Basic administrative tasks
• Report to lead marketers
• Route planning, and must travel daily to visit clients

The offer includes a basic salary and a percentage commission on direct sales. Please send your CV and salary expectation to [email protected].

Babylonstoren has an exciting opportunity for a professional and passionate junior marketing assistant to join the cellar team!

Requirements

• A completed National Senior Certificate qualification (matric / Grade 12)
• Fluent in Afrikaans and English
• Must be willing to work over weekends as needed at promotions, functions, activations, etc.
• Available to travel locally
• Must have own transport and a valid driver’s licence
• Good interpersonal skills
• Strong administrative skills

Responsibilities

• Service existing clients: packing isles, merchandising, ensuring that prices are correct, and taking orders for wine, olive products, bitterlekker, balsamic vinegar, tea, etc.
• Basic administrative tasks
• Report to lead marketers
• Route planning, and must travel daily to visit clients

The offer includes a basic salary and a percentage commission on direct sales. Please send your CV and salary expectation to [email protected].

Babylonstoren has an exciting opportunity for a professional and passionate junior marketing assistant to join the cellar team!

Requirements

• A completed National Senior Certificate qualification (matric / Grade 12)
• Fluent in Afrikaans and English
• Must be willing to work over weekends as needed at promotions, functions, activations, etc.
• Available to travel locally (Western Cape, Eastern Cape, South Cape)
• Must have own transport and a valid driver’s licence
• Good interpersonal skills
• Strong administrative skills

Responsibilities

• Service existing clients: packing isles, merchandising, ensuring that prices are correct, and taking orders for wine, olive products, bitterlekker, balsamic vinegar, tea, etc.
• Basic administrative tasks
• Report to lead marketers
• Route planning, and must travel daily to visit clients

The offer includes a basic salary and a percentage commission on direct sales. Please send your CV and salary expectation to [email protected].

Babylonstoren’s e-commerce division has expanded exponentially over the last few years. Our environment is fast-paced, innovative and performance driven and will suit someone who is self-driven and solution orientated, has a keen eye for detail, and the self-confidence to make decisions and escalate matters when necessary. We are hyper-focused on the customer experience, which drives all our decisions, processes and tasks.

We are looking for a dynamic Customer Service Supervisor to join our team at Babylonstoren. You must be quality focussed and solution oriented, with experience in resolving customers’ queries and complaints daily, ideally within a hospitality or e-commerce environment. This role suits a highly motivated individual who thrives in a fast-paced, exciting environment and who can easily adapt to changing market and organisational requirements.

You must have a passion for people, where your number one aim is to delight the customer. You will manage a small team of customer service agents and must ensure that correct processes and KPIs are adhered to.

Responsibilities

• Coordinate the customer service team, with the aim of resolving queries efficiently and effectively.
• Compile monthly customer experience management reports and provide management with a visual representation of the customer service team’s performance.
• Drive and motivate the customer service team to achieve targets and KPIs.
• Enhance current customer service processes to improve efficiency and find new ways to delight our customers.
• Take ownership of the customer experience to ensure that the customers’ needs are met.
• Create and maintain the Knowledge Centre and provide customers with high-quality, self-service resources, whilst ensuring that first-line response is scalable.

Requirements

• A completed National Senior Certificate qualification (matric / Grade 12).
• A relevant tertiary qualification will be advantageous.
• Fluent in Afrikaans and English, with exceptional writing and communication skills.
• At least 4 years’ experience in direct customer service in an e-commerce, hospitality and/or tourism environment.
• Experience in managing teams and staff members.
• Experience in using customer support software such as Freshdesk, Zendesk, Helpdesk, etc.
• Demonstrate a target-oriented and performance-driven attitude.
• Possess the ability to work productively, efficiently and effectively, with initiative and drive under tight timescales and pressure, whilst maintaining attention to detail and quality.
• Ability to adapt to and implement change effectively.
• High energy levels.
• A creative approach to daily challenges and a strong sense of ambition.

Please send your CV and salary expectation to [email protected].

Babylonstoren has an exciting opportunity for a passionate people-person to join our cheese-making team in the Cape Winelands. We are looking for an individual with a customer-focused approach and passion for detail and quality.

Requirements

• Successfully completed a National Senior Certificate (matric / Grade 12)
• Customer service experience
• Knowledge of and exposure to cheese-making will be advantageous
• Neat, professional individual
• Computer skills will be advantageous

Responsibilities

• Cheese-making
• Stock taking
• Assisting with packaging and labelling
• Assisting with marketing
• Assisting Babylonstoren guests

Please send your CV to [email protected].