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Careers

In order to pull all the various parts of Babylonstoren together as one, we rely heavily on a stellar team of receptionists, housekeepers, chefs, gardeners, therapists, horticulturists, managers and winemakers to make it all happen. Babylonstoren has many exciting employment opportunities, and so if you are passionate about your career and enthusiastic about the possibility of working for us, please send your CV to [email protected] with the position your are applying for in the subject line.

Positions Available

Babylonstoren is looking for a solutions-driven, detail-oriented Product Owner. You will need to support the in-house development team in the execution of their daily tasks and actively help formulate solutions for our multiple E-commerce & hospitality platforms.

This is only a 6-month contract position (with the possibility of full-time employment).

The non-negotiables:

  • Excellent communication skills in both Afrikaans and English
  • Top Achiever
  • Love data, analyze it and provide real value-adding insights that contribute to our success - and look to continuously improve and find better ways of doing things
  • Be considerate of the implications of your work, really care about what you are doing and the impact of your contribution
  • At least 4 years’ experience as a product owner or business analyst
  • Experience in E-commerce & website development
  • Be able to demonstrate your innovation and problem-solving skills

The daily work:

  • Work closely with E-commerce manager to support sales, marketing, and customer services to solve day to day business process and systems problems
  • Document & translate requirements into user stories, workflows, wireframes and data models
  • Work closely with development team to ensure delivery of tasks and projects and assist team with addressing any issues / impediments that are preventing them from successfully completing their tasks
  • Organize and facilitate daily stand-up meetings and maximize team productivity
  • Prioritisation and planning of backlogs / demand pipelines & product roadmaps
  • Give and receive product direction
  • Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
  • Provide insights and analysis to help key business functions reach their primary goals
  • Assist with administering communications and marketing automation systems
  • Collect, compile and analyze customer intelligence
  • Conduct miscellaneous research and assist with project administration

Experience in Google Analytics

  • An understanding of UX
  • An understanding of SEO, online marketing strategies and conversion optimisation
  • Experience in creating and developing a product vision for new and existing teams

Our environment is fast-paced, innovative and performance-driven, so fits someone who is personally well-organised and self-driven, has a keen eye for detail, looks to find solutions and has the self-confidence to make decisions and/or escalate when necessary.

Please send CV and salary expectation to [email protected]

We have exciting positions available for individuals who are passionate about bees and the process of honey extraction.

Requirements

  • Passed matric
  • Afrikaans and English speaking
  • Experience with bees, honey and honey extraction will be to your advantage
  • Hardworking and reliable
  • Comfortable to do presentations for guests

Responsibilities

  • Demonstration and explanation of honey extraction to guests
  • General tasks and assistance in our Honey Room

Please send CV and salary expectation to [email protected]

Are you a well-spoken individual looking to explore an exciting career in problem-solving and front-end customer communication?

We are seeking a passionate, empathic and friendly customer service representative to join our dynamic and growing team at Babylonstoren in the Cape Winelands. You need to be tech-savvy with great communication skills in order for you to keep up with the evolving online landscape. You will act as a brand ambassador for Babylonstoren, ensuring an outstanding service and shopping experience is provided for our customers with every contact, in all forms of communication.

The role is based in Simondium and requires a high level of flexibility and adaptability. You will be responsible for a variety of tasks ranging from supporting our customers to analysing and inputting data. You will work closely with our team at Babylonstoren together with the Candide ZA team to proactively deliver insights on key performance metrics for both businesses.

Qualifications & experience

  • Successfully completed NQF Level 4/Matric/Grade 12
  • Minimum of 6–12 months’ customer service experience
  • Knowledge of mobile applications, smartphone devices
  • Tech savvy
  • Computer literate
  • Neat and professional
  • Own transport

Attributes required

  • Customer-obsessed – able to create a positive customer experience for all contacts
  • Process driven – great organisational skills and constantly looking to improve things to make them more efficient
  • Exceptional attention to detail
  • Excellent verbal and written communication skills in Afrikaans and English
  • Excellent telephone etiquette
  • Solutions-oriented, can-do attitude and high energy
  • Must be able to work under pressure
  • Problem-solver – ability to approach problems logically and with good judgement to ensure the appropriate customer outcome
  • Versatile and with the appetite to learn by doing
  • Take a proactive approach, anticipating and preventing any barriers to a totally seamless customer experience, by going above and beyond
  • Conflict-handling skills
  • Understanding of an online customer service department, i.e. mobile applications
  • Must be able to balance different tasks at one time

Your responsibilities

  • Onboard all visitors to Babylonstoren wanting to claim an annual gate pass
  • Managing day-to-day client communication for the annual gate pass
    • provide a personal experience and assist every client according to the Babylonstoren way;
    • field incoming phone calls and respond promptly to customer queries via phone call, email and instant chat;
    • acknowledge and resolve customer complaints, provide appropriate solutions and alternatives, follow up to ensure resolution;
    • identify and assess customers’ needs to provide professional customer support and achieve customer satisfaction;
    • maintain a positive, empathic and professional attitude towards customers at all times;
    • build sustainable relationships and trust with customer accounts through open and interactive communication; and
    • take ownership of our customers and ensure their needs are met.
  • Managing all tasks related to the Candide application
    • input data to the Candide ZA content management system; and
    • editing garden audio tours using audio editing software.

Please submit a cover letter, CV and salary expectation [email protected].

We have an exciting position for someone in Johannesburg who is passionate about financial/administrative processes.

Requirements

  • Tertiary qualification in Finance
  • Afrikaans and English speaking
  • Experience in administration/finance will be to your advantage
  • Full-day assistance if necessary
  • Detail orientated
  • Hardworking and reliable
  • Must be able to work under pressure and take responsibility
  • Team player
  • Driver’s licence

Responsibilities

  • Managing stock systems for Johannesburg and Durban departments
  • Weekly stock counting
  • Dealing with invoices and statements
  • Following up on payments (creditors and debtors)
  • Doing admin-driven work, e.g. bar codes, palette height in warehouse, box dimensions, opening of accounts for new clients

Please send CV and salary expectation to [email protected]

Babylonstoren’s water and juice department has grown significantly and we are looking for a dynamic person to appoint as supply chain coordinator. This person will manage the logistics and stock from purchasing to delivery of finished product. If you are detail orientated, can take initiative and have excellent administrative and interpersonal skills, this position might be an outstanding opportunity for you.

Minimum requirements

  • BCom or other relevant tertiary qualification
  • 2–3 years’ experience in supply chain, logistics and stock coordination
  • Experience with fruit and vegetables as well as a food background will be advantageous
  • Afrikaans and English speaking
  • Energetic with positive outlook
  • Code B-licence
  • Computer literacy (MS Excel in particular)

Key functions

  • Purchasing and quality control of fresh and dry stock
  • Building relationships with suppliers to negotiate a good purchasing price
  • Coordinating logistics of all raw materials for production as well as delivery of finished product
  • Responsible for general stock management at the water and juice department
  • Administration of purchasing, stock management and sales on stock control system (Sage)

Please send CV and salary expectation to [email protected]

We’re looking for a front-end focused web engineer to join our growing digital team at Babylonstoren, building innovative digital projects for our e-commerce and hospitality businesses in South Africa as well as our sister estates around the world.

This is a senior position, so we expect you to hit the ground running, producing solid high- quality code from the day one. Ideally, you will have at least five + years experience and some form of tertiary education.

Technical Requirements

  • Advanced knowledge of JavaScript, TypeScript, as well as JS libraries and frameworks such as React, Angular, Vue.js or similar.
  • Solid experience and understanding of scripting and markup languages.
  • Experience working with APIs.
  • Must have the ability to write clean code and be able to work from existing code and frameworks.
  • Must reliably implement code edits and identify and fix errors.
  • Solid understanding of web design, navigation, usability best practices, and SEO best practices.
  • Fluent in both Afrikaans and English.

What we expect from you

  • You are honest and diligent
  • You have a strong urge to create and build things
  • You’re curious and keep up to date with the latest frameworks and tools
  • You recognise code as a craft
  • You take pride in your work and get things done (not 98% done)
  • You are a proactive problem solver
  • You are a team player, that works well independently
  • Genuine interest in web development in an ecommerce environment
  • Self-starter, independent worker, and willingness to keep learning

    Please send CV and salary expectation to [email protected]

We have an exciting position with exposure to a variety of crops, for someone with a passion for farming!

Requirements
  • At least 10 years’ experience in a supervisory/management role on a farm
  • A working knowledge of fruit production, organisational skills, time management skills and supervisory skills
  • A knowledge of stone fruit and pome fruit will be to your advantage
  • Must be able to work under pressure and perform
Responsibilities
  • Personnel management, development and motivation
  • Management of production unit
  • Handling of audits
  • Management of day-to-day activities on the farm
  • Management of fertilising and pest control programmes
  • Irrigation scheduling
  • Admin

Please send CV and salary expectation to [email protected]

Babylonstoren has an exciting new position for a passionate cheesemaker to join the Babylonstoren Deli division.

Requirements

  • Relevant qualification in cheese production & development
  • Minimum of 1–2 years’ hands-on cheese-making experience
  • Afrikaans and English speaking
  • Good communication and interpersonal skills
  • Ability to work under pressure
  • Detail orientated
  • Computer literature

Please send CV and salary expectation to [email protected]

Exciting new position for a passionate ice cream maker to become part of the Babylonstoren team!

Requirements

  • Ice cream experience or chef qualification will be to your advantage
  • Sensory interest in dairy product and quality control
  • Afrikaans and English speaking
  • Good interpersonal and communication skills
  • Ability to work under pressure and keep to deadlines
  • Detail orientated
  • Own transport

Please send CV to [email protected]

Babylonstoren has an opportunity for someone who is passionate about irrigation systems and water features to become part of the Babylonstoren team.

Requirements

  • Diploma in Landscaping / Agriculture/Irrigation
  • Five years’ experience in agricultural & commercial irrigation systems design, installation and maintenance
  • Knowledge of tools, equipment, techniques, skills, materials, and methods of irrigation system design, installation and maintenance
  • Good math skills
  • Eye for detail, neatness and precision
  • Ability to contribute to a team
  • Must be able to work under pressure, perform and take responsibility
  • Fit & energetic
  • Valid driver’s license

Responsibilities

  • Installation, maintenance and repair of irrigation systems and water features.
  • Design and modification of new and existing systems
  • Check systems for proper operation and timing

Please send CV and salary expectation to [email protected]

Babylonstoren has an exciting opportunity for someone who is passionate about maintenance, planning and organising to become part of the Babylonstoren team.

Requirements

  • Grade 12 certificate
  • Minimum 5 years’ experience as a maintenance planner
  • Computer literate (Office, Excel, Word, Outlook, PowerPoint)
  • Must have relevant Planned Maintenance Training
  • Experience in the hospitality sector will be an advantage
  • Strong communication skills
  • Ability to multitask
  • Organisational and time management skills
  • Valid driver’s license

Responsibilities

  • Acting as liaison between operations and maintenance
  • Improving workforce productivity and work quality
  • Eliminating potential delays through planning and coordination of labour, parts, material and equipment access
  • Maintenance of records and files essential to meaningful analysis and reporting of maintenance-related matters
  • Regular communication with operations and manager
  • Job knowledge regarding what needs to be done, required labour hours, etc.
  • Coordinating equipment downtime
  • Ongoing planned and annual shutdown maintenance
  • Assisting with development of annual overhaul/shutdown schedules
  • Communicating with requestor for complete clarity on work to be performed
  • Communicating with maintenance and operations before equipment is taken out of service
  • Assisting with all administrative tasks
  • Maintaining workshop (receiving and dispatch of stock to site)

Please send CV and salary expectation to [email protected]

Babylonstoren has an exciting opportunity for a production plant assistant to join the water and juice team. We need someone to take care of the cleaning of the plant as well as supporting general production functions.

Minimum requirements

  • Matric certificate
  • Experience with cleaning methods in production and food processing factories would be to your advantage
  • Knowledge of HCCP and food safety
  • Afrikaans and Engels speaking
  • Good reading and writing skills
  • Energetic with positive outlook
  • Honest, reliable person with sober habits
  • Must be friendly, tidy and able to work in a group

Key functions

  • General production functions
  • Must be able to pack products neatly
  • Understanding and application of standard hygienic operational procedures
  • Handling of chemicals
  • Handling of machines during cleaning
  • Assistance in other areas when required

Please send CV and salary expectation to [email protected]

We have exciting positions in the garden’s production area. We harvest, wash and package fruit and vegetables on a daily basis for our online shop, farm shop, hotel and restaurant teams.

Requirements

  • Matric certificate
  • Interested in fresh and seasonal fruit and vegetables
  • Fit with stamina to wash and package all day long
  • Eye for detail and quality
  • Hard-working and reliable
  • Prepared to work on weekends
  • Must be able to work under pressure, perform and take responsibility
  • Good people’s skills to share experiences with guests
  • Team player
  • Driver’s licence

Responsibilities

  • Washing and packaging of fruit and vegetables
  • Picking up and delivering products from/to farm and surrounding area
  • Quality control of products
  • Keeping record of product

Please send CV and salary expectation to [email protected]