On-site Retail Manager

Join the team at Babylonstoren! We’re offering an incredible opportunity for a passionate and experienced Retail Manager to take the lead at our innovative on-site retail stores. This isn’t just any retail job — it’s your chance to be part of an extraordinary experience, surrounded by unique, world-class products and a vibrant team. You’ll be at the helm of driving sales, leading a talented group, delivering exceptional customer service, and shaping the future success of our stores. If you’re ready to bring your energy and expertise to a retail environment like no other, we’d love to hear from you!

Requirements:

• Relevant qualification.
• Fluent in Afrikaans and English.
• 10 years’ proven experience as a Retail/Sales Manager or in a similar leadership role.
• Strong understanding of retail operations, sales principles, and customer service practices.
• Good communication and interpersonal skills.
• Strong administrational and financial skills.
• Strong analytical and decision-making abilities.
• Proficient in using retail management software and Microsoft Office Suite.
• Must be able to work under

Responsibilities

• Oversee daily operations, including opening and closing procedures.
• Lead, motivate, and train a team of retail staff to achieve sales targets and deliver exceptional customer service.
• Monitor and manage inventory levels, ensuring stock availability and effective merchandising.
• Analyse sales data to identify trends and implement strategies to improve performance.
• Handle customer queries, feedback, and complaints professionally and effectively.
• Manage food safety standards with the quality team.
• Create and execute marketing or promotional strategies to boost sales and customer engagement.

Send your CV and salary expectation to [email protected].